Using PayID® for
DEFT payments
A fast and easy way to pay your bills
Introducing PayID
With PayID, you now have a faster way to pay your bills.
It works straight from your banking app or internet banking - no extra downloads or new logins needed.
How it works
Step 1
Log in to your banking app or internet banking to make a payment
Step 2
Select the option to pay by PayID
Step 3
Enter the unique PayID email* <DEFT Reference Number>@deft.com.au
* Provided by your biller and confirm that the name attached to the PayID matches your DEFT biller
The PayID will always follow this format: <Your DEFT reference number>@deft.com.au for example 12345678@deft.com.au
Why use PayID?
Simple
Convenient payments using your existing banking app or internet banking – no extra downloads or new logins needed
Fast
Payments made on business days will be instant1
Know who you’re paying
You’ll see your biller’s name so you know your payment is going to the right place. It will appear like this: DEFT*[your billers name]
Keep in mind
Paying for the first time?
PayID is usually ready to use straight away. However, if you're using a new PayID for DEFT and you’re receiving an error, simply use a different payment method for this one-time transaction. This will activate your PayID, and you'll be all set for your future payments.
Check PayID compatibility
Not all billers support PayID. Check with your biller for more information.
Do you bank with Macquarie?
Pay via PayID in Macquarie Online Banking or the Macquarie Mobile Banking app.
Visit our Help Centre for step-by-step instructions.
FAQs
A PayID is a piece of information such as a mobile number, email address, ABN, or Organisation Identifier, that’s linked to a bank account.
It's a fast and simple way to pay your bills issued through DEFT from your banking app or internet banking using the unique email PayID provided.
No, there are no fees charged by DEFT for making a PayID payment to your biller. You should check whether your bank charges fees for PayID payments.
Each bank set its own PayID limits. If you bank with Macquarie, check our limits here. Please refer to the DEFT PDS for limits.
PayID payments that are made on non-business days will settle the next business day. Some banks may hold PayID payments as part of their security measures. Check with your bank for more details.
There are different types of DEFT reference numbers and not all are automatically enabled for PayID. Please ask your biller how to enable PayID.
Check with your bank for more details. Macquarie customers can visit our Help Centre.
Your biller will provide you with a unique PayID to make your DEFT payments. If you get an error the first time you use this PayID, it may need to be activated first. To do this, simply make that first payment using a different method. After that, the PayID associated with your DEFT reference number will be active, and you can use it for all your future DEFT payments.
Check with your biller to confirm PayID is supported as a payment method for your DEFT bills.
Need help?
We're here to answer any questions you have about DEFT payments.
For billers
For any further queries, please get in touch with your Relationship Manager.
Additional information
1 PayID payments made on a non-business days will not be settled until the next business day. Some banks may apply a hold or delay on payments to complete fraud security checks.
BPAY is a registered trademark of BPAY Pty Ltd ABN 69 079 137 518.
PayID is a registered trademark of NPP Australia Ltd ABN 68 601 428 737.