Welcome to DEFT

A quick, easy and secure way to make payments

Man smiling while reading tablet
Man smiling while reading tablet

Pay online

Make a one-off card payment

Pay by card or bank account with your DEFT profile
 

DEFT app

How to pay

To get started, ask your biller for your DEFT reference number. You can usually find this:

  • Find your DEFT reference number. Your DEFT reference number is typically located at the bottom of your levy notice, tenancy agreement, rental instructions, or invoice.
    For more information: What is my DEFT reference number?
  • Paying with PayID? Once you have located your DEFT reference number, you can use it to pay instantly using your existing banking app or internet banking.
    Note: Not all billers support PayID. Check with your biller for more information. 
    For more information: Pay with PayID on DEFT


PayID® 

PayID is a fast and easy way to pay your bills. Ask your biller if they’re ready to start receiving PayID payments and read our simple instructions on using PayID for DEFT payments.


BPAY®

Ask your biller for a BPAY Biller Code. Use your DEFT reference number as the BPAY Customer Reference Number

Make BPAY payments from your preferred bank account. 


Australia Post

If you have a need to pay in person, ask your biller for a Post Billpay barcode.

Present your barcode at Australia Post to pay by eftpos or cheque.

Top tips to keep you safe when using DEFT:

  • If your biller provides updated payment details by email, it’s important to get verbal confirmation the request is genuine before making payments to the new details.

  • Always pay directly via one of the methods outlined on this page.

  • Never make payments to third parties who may offer you a discount on your bill.

 

Additional information

Only for billers who offer ‘Biller-Initiated Direct Debit’ (BIDD)