Welcome to DEFT

A quick, easy and secure way to make payments

Man smiling while reading tablet
Man smiling while reading tablet

Pay online

Make a one-off card payment

Pay by card or bank account with your DEFT profile
 

 

3. Pay

Store multiple payment methods securely in your DEFT wallet

DEFT app

How to pay

To get started, ask your biller for your DEFT reference number. You can usually find this:

  • For strata lot owners, on your levy notice.
  • For renters, in your tenancy agreement or with your rental payment instructions.
  • For other payments, on your invoice.

FAQ: What is my DEFT reference number?

Ways to pay

Check with your biller what options are available to you. Transaction fees may apply to some payment methods – these are set by your biller and are shown before you pay. 

Make a one-off debit or credit card payment

American Express, Mastercard and Visa cards accepted.

Transaction fees may apply.

Pay by card or bank account with your DEFT profile

Make one-off, future-dated or recurring payments. Or set up a direct debit arrangement for your biller to debit payments when due1.

Transaction fees may apply.
 

 

3. Pay

Store multiple payment methods securely in your DEFT wallet


BPAY®

Ask your biller for a BPAY® Biller Code. Use your DEFT reference number as the BPAY Customer Reference Number.

Make BPAY payments from your bank account or credit card via internet or telephone banking.


Australia Post

If you have a need to pay in person, ask your biller for a Post Billpay barcode.

Present your barcode at Australia Post to pay by eftpos or cheque.

 

3. Pay

Store multiple payment methods securely in your DEFT wallet

Top tips to keep you safe when using DEFT:

  • Look out for unusual requests from your biller, for example changes to accepted payment methods.
  • If your biller provides updated payment details by email, obtain verbal confirmation that the request is genuine before making any payments to the new details.
  • Always pay DEFT directly via one of the methods outlined above.
  • Never make payments to intermediaries who may offer you a discount on your bill.

 

Need help?

Check our FAQs and read the DEFT Payer Guide.

Speak to the team

1800 620 673

For billers

If you’re a business and want to accept payments via DEFT, visit our Payment solutions page.

Additional information

1Only for billers who offer ‘Biller-Initiated Direct Debit’ (BIDD)

BPAY is a registered trademark of BPAY Pty Ltd ABN 69 079 137 518