Welcome to DEFT
A quick, easy and secure way to make payments
How to pay
To get started, ask your biller for your DEFT reference number. You can usually find this:
- For strata lot owners, on your levy notice.
- For renters, in your tenancy agreement or with your rental payment instructions.
- For other payments, on your invoice.
Ways to pay
Check with your biller what options are available to you. Transaction fees may apply to some payment methods – these are set by your biller and are shown before you pay.
Make a one-off debit or credit card payment
American Express, Mastercard and Visa cards accepted.
Transaction fees may apply.
PayID®
PayID is a fast and easy way to pay your bills. Ask your biller how to start using PayID today.
BPAY®
Ask your biller for a BPAY Biller Code. Use your DEFT reference number as the BPAY Customer Reference Number.
Make BPAY payments from your preferred bank account.
Australia Post
If you have a need to pay in person, ask your biller for a Post Billpay barcode.
Present your barcode at Australia Post to pay by eftpos or cheque.
Top tips to keep you safe when using DEFT:
- Look out for unusual requests from your biller, for example changes to accepted payment methods.
- If your biller provides updated payment details by email, obtain verbal confirmation that the request is genuine before making any payments to the new details.
- Always pay DEFT directly via one of the methods outlined above.
- Never make payments to intermediaries who may offer you a discount on your bill.
Need help?
Check our FAQs and read the DEFT Payer Guide.
Overseas +61 02 8550 5642
For billers
If you’re a business and want to accept payments via DEFT, visit our Payment solutions page.