Using PayID® for
DEFT payments

A fast and easy way to pay your bills

A young woman sitting outside at night looking at a mobile phone with city lights in the background
A young woman sitting outside at night looking at a mobile phone with city lights in the background

Introducing PayID

With PayID, you now have a faster way to pay your bills.
It works straight from your banking app or internet banking - no extra downloads or new logins needed.

 

How it works

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Step 1

Log in to your banking app or internet banking to make a payment

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Step 2

Select the option to pay by PayID

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Step 3

Enter the unique PayID email* <DEFT Reference Number>@deft.com.au

Provided by your biller and confirm that the name attached to the PayID matches your DEFT biller

The PayID will always follow this format: <Your DEFT reference number>@deft.com.au for example 12345678@deft.com.au

When a PayID is registered for a Short DRN, any leading zeros will automatically be omitted (e.g., DRN 000123456 becomes 123456@deft.com.au)

Why use PayID?

 

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Simple

Convenient payments using your existing banking app or internet banking – no extra downloads or new logins needed

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Fast 

Payments made on business days will be instant1

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Know who you’re paying

You’ll see your biller’s name so you know your payment is going to the right place. It will appear like this: DEFT*[your billers name]


 

Do you bank with Macquarie?

Pay via PayID in Macquarie Online Banking or the Macquarie Mobile Banking app. 

Visit our Help Centre for step-by-step instructions.

Download on the App StoreGet it on Google Play
Download on the App StoreGet it on Google Play

FAQs

A PayID is a piece of information such as a mobile number, email address, ABN, or Organisation Identifier, that’s linked to a bank account.
It's a fast and simple way to pay your bills issued through DEFT from your banking app or internet banking using the unique email PayID provided.

No, there are no fees charged by DEFT for making a PayID payment to your biller. You should check whether your bank charges fees for PayID payments. 
Each bank set its own PayID limits. If you bank with Macquarie, check our limits here. Please refer to the DEFT PDS for limits.

PayID payments that are made on non-business days will settle the next business day. Some banks may hold PayID payments as part of their security measures. Check with your bank for more details.

Get your PayID. This will activate your PayID then you’ll be all set to pay.

When a PayID is registered for a Short DRN, any leading zeros will automatically be omitted (e.g., DRN 000123456 becomes 123456@deft.com.au)

You’ll be able to check on your banking app or internet banking if scheduled or recurring PayID payments are possible. Not all banks offer this capability. Macquarie customers can visit our Help Centre.

Your biller will provide you with a unique PayID to make your DEFT payments. If you get an error the first time you use this PayID, it may need to be activated first.

Get your PayID. This will activate your PayID then you’ll be all set to pay.

For billers

Learn more about PayID for DEFT payments. 

Read our Guide: Understanding PayID for DEFT Billers

Need help?

We're here to answer any questions you have about DEFT payments.

Speak to the team

1800 672 162

Overseas +61 02 8550 5642

For billers

For any further queries, please get in touch with your Relationship Manager.

Additional information

PayID payments made on a non-business days will not be settled until the next business day. Some banks may apply a hold or delay on payments to complete fraud security checks.